logo
MENU
telephone-gc58c15674_1920

HMRC Corporation Tax & VAT Phone Lines Closed on Fridays

Date:
Category:Latest News

HMRC will now be temporarily closing the Corporation Tax & VAT phonelines throughout February and March to help deal with the COVID post backlog.

Over the trial closure between December and January, on average, HMRC cleared more than 4,000 additional pieces of post each day during the test and learn. However there was an increase in phone calls on Monday’s following the Friday closures, with an estimated 2,500 extra calls over the three Mondays (using November as a comparator). HMRC said it was ‘able to offer an acceptable level of service to these customers despite the additional demand’.

The Corporation Tax and VAT telephone lines will see a further telephone closures on Fridays in February and March 2022:

  • Corporation tax – 25 February to 25 March 2022; and
  • VAT (excluding bereavement) – 25 February to 25 March 2022 (excluding 4 March).

Based on current plans, HMRC expects to see a significant improvement in service levels in these critical areas.

Related news

Spring Statement

The Chancellor, Rachel Reeves, delivered the Spring Statement on Wednesday 26 March, the link below will give you all the information and key points. If you do wish to discuss any of the contents with one of our team, please contact the office on (01623) 420269.

View article

Year End Tax Planning

The run up to the end of the tax year on 5 April 2025 is a good time to check that your family and business finances are arranged in the best way possible. In this Year End Tax Planning Guide, we look at useful ways to take advantage of available tax reliefs and planning opportunities.  […]

View article
ICAEW-chartered-accountantsACCA-platinumACCA-practisingHandpickedsage-logoxero-logoquickbooks-logofreeagent-bronze-partner-badge 2023-RGB

We use cookies to ensure you get the best experience on our website. Read more in our privacy policy.